Think about the last time you told a family member about your day. Or updated your manager on a project. Did you describe or did you label? It’s a question many of us don’t think about. Describing tells us what happened, but labelling filters that experience through our own perception. Describing allows for communicating and […]
IT WAS MANDATED FOR STARBUCKS STORES. DO OTHER ORGANIZATIONS NEED IT AS WELL? This June, I was interviewed on CTV News about my take on the recent closing of all Starbucks Canada 1,100 locations for an afternoon of sensitivity and diversity training. The training followed the closing of more than 8,000 stores in the U.S. […]
I was interviewed by Marcia MacMillan on CTV this week regarding the diversity training of Starbucks employees. In Canada, we are thought to be strong believers in multiculturalism. We also like to think that we are above treating people with bias and disrespect. We sometimes have the attitude of having peaceful cohabitation handled; that we’re respectful […]
I recently spoke to the class on Employment and Career Development at Centennial College on their Leadership in the Canadian marketplace. The class had a robust discussion on personal culture and the impact on time, business culture, and physical space. If you’re interested in some of the discussion please see the attached slides.
I was interviewed by veteran award-winning broadcast TV and radio host, Jim Masters, on CUTVNews Talk Radio with over 2million listeners. We discussed the need to embrace diversity in our workplace and how coaching leaders can produce an inclusive environment. Listen here.
Over the years, a number of clients have expressed cynicism over workplace politics. They complain about having to “play the game”, feeling frustrated with not being recognized for the work they do, or for being passed over or terminated in favour of the bosses favorite. Sound familiar? As a Chinese woman, I was raised in […]
I am very excited and proud to be featured in this issue of Diversity Canada Magazine. You can view a scan of the article here “DiversityCanada2014” and please feel free to leave your comments below. I would love to hear from you.
My name is Shieh-Chi Chen, pronounced Shee-Tzu Chen. It is an unusual Canadian name and it is Chinese in origin. To be totally honest, it is also an unusual Chinese name as well. I was born in Madras, now Channai, India and as per custom, was named by my paternal grandfather. Growing up in Madras, […]
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